Hotel management: Options galore
Students at Ecole Hoteliere Lavasa, a premiere hospitality management college, getting practical exposure in wine-tasting
As per the Planning Commission of India (now NITI Aayog), the Indian hospitality sector has been growing at a Cumulative Annual Growth Rate (CAGR) of 14%. Indian Five Star hotel segment too has grown rapidly in the last few years at a rate of 12%. The sector has attracted significant amount of foreign inflows in the last few years, evident from over US$6000 million (approximately Rs. 371,550 lakhs) as Foreign Direct Investment (FDI) in the recently released statistics by Department of Industrial Policy and Promotion. The growth in Hospitality and Tourism sector, attributed also to 100% FDI under Automatic route since 2001, is also corroborated by the Overseas Indian Facilitation Centre (OIFC).
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Being the second largest employer in the country, the hospitality sector offers employment opportunities to a wide range of professionals. Harleen Mehta, Vice President, Sales and Operation (South Asia), Hyatt Hotels says, “India is definitely a place where there is an abundance of talented human capital and good quality hotel management schools.” Vijay Thacker, President, Horwath HTL , a hospitality consultancy, is confident that the hospitality sector is one domain that is sure to show growth. “We are seeing a slow but steady revival in the sector, ” he said.
What you study in Hotel Management courses
Broadly speaking, this domain can be categorized into three: accommodation, food & beverages and tourism-linked sub-domains. However, at the undergraduate level candidates need to study the following, which may vary depending on the institution. These are Basics of Management Principles, Business English, Financial Management & Accounting, Business Law, Strategy, Marketing, Organizational Behaviour, Human Resources, Information Processing, Costing for Hospitality, Entrepreneurial Development, Research Methodologies and Quantitative Techniques et al as core subjects which give an understanding about administrative and management roles.
Student, IHM Bangalore
Earlier, I was shy and introvert, but adapting with the campus life enabled me to embrace a well-groomed and pleasing personality. The campus routine, which is a mix of theory and practical classes, ensured that I learnt team work. My life at IHM Bangalore was a journey of evolution in terms of my personality
The key modules in accommodation sector comprise Front Office Operations, Housekeeping, Hotel Engineering, Accommodation Management and so on. Food Services domain consists mainly of courses in Food and Beverage Production & Services, Nutrition & Food Science etc. Tourism-linked area includes courses like Travel and Tourism Management, Public Relations, Event Management et al.
How the course moulds you
Alumni of Culinary Institute of America, and CEO of Foodaholics, Kishi Arora says, “Apart from focusing on Baking and Pastry, I learnt about the aesthetics of preparing, tasting, serving and displaying my preparations. The institute focused on all around development that helped me set up my own business. I was also exposed to subjects including menu development, food and beverage costing, design and styling of food items, product knowledge and wine tasting… I was able to advance from skills kitchens, to meal preparation kitchens, to the award winning on campus public restaurants.”
The postgraduate and research programmes deal with focused study and deeper understanding of specialized fields in hotel management.
Eligibility for the programme
One has to pass 10+2 examination (or equivalent) with English as one of the subjects. Candidates appearing in 10+2 are eligible provided they can submit the proof of the same at the time of counselling or latest by September 30, 2015. Apart from academic qualifications, experts suggest that excellent skills are required to taste success.
Most of the organizations have laid out targets and deal directly or indirectly with customers on a regular basis. Hotel Management graduates have ample opportunities to either join as a management trainee and work in all departments one by one, or join a single domain. One can join the different functions in hotel operations.
“Students can work in front office, housekeeping, accommodation, operations, food & beverages (F&B) production, and F&B servicing,” shares Naina Bhatnagar, Senior HR Executive Habitare Hotels. Apart from a career in hotel operations, one can get jobs in various allied fields. Sanjay K Thakur, Principal, IHM Hyderabad, says, “There is no organization where Hotel Management students cannot find a place…They also pursue management subjects which helps in getting jobs in airlines, airports, seaports, cruise liners, road and rail transports, corporate firms, corporate hospitals, retail, entertainment, Armed Forces and so on.”
Dr. JK Mangaraj
Principal, IHM Ahmedabad
Q. What is the potential for career opportunities in hospitality sector?
A. It has been quite some time since tourism got the status of industry and hospitality got a lion’s share of that. It employs the highest number of people compared to other sectors. According to World Tourism Organization, by 2020, India will become the leader in the tourism industry in South Asia, with about 8.9 million arrivals.
Q. What are the best courses on offer in this domain?
A. As a career option, the best course to do is the Bachelor’s degree in Hospitality & Hotel Administration at IHMs which give the best option to students for placements too. From 16 centers in 1993 to the present 51 – the IHMs (central, state and private) have grown considerably. Then there are nine Food Craft Institutes under the umbrella of Ministry of Tourism. There has been a paradigm shift from considering hospitality as mere Hotel Management, Kitchen and F&B Services to a much broader range encompassing the umpteen hospitality entities today.
Q. What are the key qualities that you look for in an aspirant?
A. They include ready-to-deliver, positive, pro-active and practical attitude; good communication and reasoning skills; disciplined leadership and/ or entrepreneurial ability; pleasing personality; and a professional aptitude to work in any workable environment with any team.
Q. What are the related fields that offer openings?
A. Depending on the profile of a hotel management graduate, they can join the following professional fields apart from Hotels, namely, MNC restaurant chains, retail, Army, Air Force, hospitals, scheduled banks, real estate, Railways, airlines, cruise liners, HR, Sales and Marketing etc.
Q. Any unique feature of your institute?
A. With the government initiative, IHM Ahmedabad has been instrumental in churning employability from the urban and rural sections of the society, thus contributing to the national skill development figures. A key initiative is a programme wherein mere 8th or 10th class pass candidates are trained at IHMA for 6 to 8 weeks. The key factor is that there is no fee for training; rather the candidates get a stipend of Rs. 1500-2000 (depending on the course), uniform and toolkit. They are then absorbed in local outlets, in major hotel chains or restaurants after going through campus recruitments. These candidates also have an edge in starting a related service on their own like catering from an individual kiosk or providing tiffin/meal services.
Q. Your advice to aspirants?
A. You need to choose by choice and not by chance to see yourself as a hospitality professional. You ought to be ready for any job responsibility, that too with a cool and positive approach. This sector usually involves long working hours, irregular timing, and huge workload etc. Being one of the crafted career options, the course needs to be taken seriously like any other technical degree. If you work hard enough in accomplishing the given assignments and goals, you will reach a position that you deserve, because it’s your work that brands your stature in the industry.
Although chefs and general managers are get hefty salaries, a fresher may have to start with a leaner package. Dr. JK Mangaraj, Principal of IHM Ahmedabad says, “The average package is Rs. 12,000 and the maximum salary offered in the last academic session at IHMA amounted to Rs. 42,000 per month. The salary in the initial probationary period could be less but it increases with experience and finesse.”
Top Institutes offering BSc in Hospitality & Hotel Administration (Equivalent)
Top Public Institutes (Intake)
Institute of Hotel Management, Catering and Nutrition, Pusa, New Delhi (246)
Institute of Hotel Management, Catering Technology and App. Nutrition, Mumbai (368)
Institute of Hotel Management, Kolkata (307)
Institute of Hotel Management, Bangalore (230)
Dr Ambedkar Institute of Hotel Management Catering and Nutrition, Chandigarh (230)
Delhi Institute of Hotel Management and Catering Technology, New Delhi
Institute of Hotel Management Catering Technology and Applied Nutrition, Goa (292)
Institute of Hotel Management, Chennai (253)
Institute of Hotel Management Catering Technology & App. Nutrition, Hyderabad (230)
Institute of Hotel Management Catering Technology and Applied Nutrition, Jaipur (184)
Top Private Institutes (Intake)
SRM Institute of Hotel Management, Chennai (253)
Dr YSR National Institute of Tourism and Hospitality Management, Hyderabad
Chandigarh College of Hotel Management and Catering Technology, Mohali (90)
Chitkara School of Hospitality, Chandigarh^
Ecole Hoteliere Lavasa#
WGSHA, Manipal University#
# offers Bachelor in Hotel Management, ^ offers BSc in Hotel Management & Catering Technology
offers BSc in Hotel Management & Catering Science
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